Merchant Use Cases
See the return abuse scenarios RefundSentry is designed to help teams review faster, with less guesswork and less workflow disruption.
Review repeat size-ordering, wardrobing risk, and fast-turn returns before those losses get absorbed as a normal cost of selling apparel online.
Add tighter review to high-value returns that deserve a closer look before a fast refund or inspection decision is made.
Give support and ops teams a faster way to separate routine returns from the ones that merit manual review during busy periods.
Add more scrutiny to high-value returns while keeping customer data exposure low and escalation paths clear for your team.
Score orders at checkout and hold risky fulfillments before you ship. Stop bracketing setups, suspicious first orders, and high-abuse SKU patterns at the source.
Predict which orders are likely to result in chargebacks before they ship. Catch double-dip fraud where customers return and dispute the same order.
Join the Private Beta
Score orders, hold risky fulfillments, detect return abuse, and predict chargebacks — all from one app that works with your current stack.